Data Protection & Transparency
Privacy Policy
At RealityTech Advisory, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your data when you use the RagroTech app.
Effective Date: August 4, 2026 · Last Updated: August 4, 2026
We collect information to provide, maintain, and improve the RagroTech experience for farmers. The types of data we collect include:
Personal Information
- Account data: Name, email address, and authentication credentials when you register or sign in.
- Profile information: Optional details such as farm name or region to personalize your experience.
Usage Data
- App interactions: Pages visited, features used, and chat history within the app.
- Shopping cart data: Products added to your cart and purchase preferences.
- Device information: Device type, operating system, app version, and unique device identifiers.
Media & Location
- Photos & camera: Images captured or selected when using crop identification, disease analysis, or profile features.
- Location data: Approximate or precise location to provide region-specific agricultural recommendations and weather data.
| Data Type |
Collected |
Purpose |
| Name & Email |
Yes |
Account creation & communication |
| Location |
Yes |
Regional crop & weather recommendations |
| Photos / Camera |
Yes |
Crop analysis & disease identification |
| Chat Messages |
Yes |
In-app support & advisory services |
| Purchase History |
Yes |
Order processing & recommendations |
| Financial / Payment Info |
No |
Not collected — handled by third-party payment processors |
We use the collected data solely to operate and improve the RagroTech platform:
- Service delivery: To provide agricultural tools, advisory content, crop management features, and shopping functionality.
- Personalization: To tailor recommendations, notifications, and content based on your location and usage.
- Communication: To send important updates, notifications about orders, and farming alerts you have opted into.
- Improvement: To analyze usage patterns and improve app features, performance, and reliability.
- Safety & security: To detect, prevent, and address fraud, abuse, or technical issues.
We do not sell your personal data. Your information is never sold to third parties for advertising or marketing purposes.
RagroTech requests the following device permissions. Each permission is used only for the stated purpose and can be revoked at any time through your device settings.
| Permission |
Why We Need It |
| Camera |
To capture photos of crops for disease identification, growth analysis, and profile pictures. |
| Photo Library / Storage |
To access and save images related to your farming activities and crop documentation. |
| Location |
To provide localized weather data, region-specific crop recommendations, and nearby services. |
| Notifications |
To deliver farming alerts, order updates, seasonal reminders, and advisory notifications. |
| Boot Completed |
To reschedule farming reminders and notifications after device restart. |
| Exact Alarms |
To schedule precise farming task reminders and time-sensitive notifications. |
We do not share your personal information with third parties except in the following limited cases:
- Service providers: Trusted partners who help us operate the app (e.g., cloud hosting, analytics). These providers are bound by contractual obligations to protect your data.
- Legal requirements: When required by law, regulation, legal process, or enforceable governmental request.
- Safety: To protect the rights, property, or safety of RealityTech Advisory, our users, or the public.
- Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred with prior notice.
No third-party advertising: We do not share data with advertising networks or data brokers.
We implement industry-standard technical and organizational measures to protect your data:
- Encryption: Data is encrypted in transit using TLS/SSL and at rest using AES-256 encryption.
- Authentication: Secure token-based authentication (JWT) is used for all API communications.
- Access control: Strict access controls limit data access to authorized personnel only.
- Local storage: Certain data (such as cart and chat history) may be stored locally on your device for offline functionality. This data is accessible only through the app.
While we strive to use commercially acceptable means of protecting your data, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy:
- Account data: Retained for the duration of your active account and up to 30 days after account deletion.
- Usage data: Retained in anonymized or aggregated form for up to 12 months for analytics purposes.
- Chat history: Stored locally on your device; server-side copies are retained for up to 6 months.
- Transaction data: Retained for the period required by applicable tax and financial regulations.
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of any inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data, subject to legal retention requirements.
- Portability: Request your data in a structured, machine-readable format.
- Withdraw consent: Withdraw previously given consent at any time by contacting us or adjusting your device settings.
- Restrict processing: Request that we limit how we process your data under certain circumstances.
To exercise any of these rights, please contact us using the details provided in Section 10 below.
RagroTech is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately, and we will take steps to delete such information.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes:
- We will update the "Last Updated" date at the top of this page.
- For significant changes, we will notify you through the app or via email.
- Continued use of RagroTech after changes are posted constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:
We aim to respond to all privacy-related inquiries within 30 business days.